14 | MUSChealth.org/heart MUSC HEALTH HEART & VASCULAR CENTER Patients are quick to tell anyone who will listen that their experience at the MUSC Health Heart & Vascular Center – from start through each stage of care – unfolded smoother than they could have ever imagined. “From their welcome through recovery, MUSC had a streamlined process that included confident, compassionate experts working collaboratively with me,” said Kathy Cooper, 70, who has had several procedures done, including ablation, valve replacement and intricate procedures to correct electrical misfires in her heart. “I was blown away by the coordination. There were no inexplicable stops, starts, repeats or delays.” Smooth transitions, high return rates for follow-up care and cardiac rehabilitation therapy are all points of pride for the MUSC Health Heart & Vascular Center and have earned patient and national praise. MUSC Health has a Blue Distinction® Center+ designation in the area of cardiac care. Blue Cross and Blue Shield awards this recognition to medical centers that deliver quality care and better overall outcomes – and costs – for patients. “There is always more that we can do to improve life for our patients,” said Dr. Chakradhari Inampudi, an advanced heart failure and transplant cardiologist. “And nothing is accomplished without team effort.” Led by Dr. Inampudi, the MUSC Health & Heart Vascular Center explored the patient experience to better understand how to help them. Specifically, the team looked at re-admission to the hospital rates and lack of scheduled follow-up appointments PATIENT EXPERIENCE ‘BETTER THAN IMAGINED’ From Start Through Each Stage of Care
RkJQdWJsaXNoZXIy MjcyNTM1